Need help?
Frequently asked questions
When will my order be processed?
Orders are usually processed within 1–3 business days after payment is successfully completed.
When will I receive tracking information?
Tracking details are emailed once the order ships. Tracking updates may take up to 24–48 hours to appear.
How long does shipping take?
Estimated delivery time is 7–12 business days, depending on location and carrier conditions. Delivery times are not guaranteed.
My tracking hasn’t updated yet — is that normal?
Yes. Tracking information may take a short time to activate after shipment. Please allow up to 48 hours before reaching out.